1) Identity & Legal Information
EnglishSpoken.com is operated by Bravo Marketing SAS, a limited company registered in France, 921045803, registered office: 1169 route du Sol, 19130 SAINT-CYPRIEN, France (“Company”, “we”, “us”). Contact: advertise@englishspoken.info.
2) Definitions
• “Platform”: the website EnglishSpoken.com and any related services, tools, subdomains, or mobile experiences.
• “Advertiser”/“you”: the business customer purchasing or using free/paid listings or advertising services. You warrant you act for professional purposes (B2B).
• “Listing/Advert”: any content (text, images, logos, links, categories/keywords, contact details) you submit for publication.
• “Order”: your online purchase, verbal or written confirmation of services/term/price.
3) Acceptance & Changes to these T&Cs
By placing an Order, submitting a Listing, or continuing to use the Platform, you accept these T&Cs. We may update them at any time. Material changes will be notified (email or notice on the Platform) and take effect on the next renewal of your term unless earlier accepted by continued use.
If you do not agree, you may non-renew; your current term continues under the prior version (unless a change is required by law, in which case it applies immediately).
4) Scope of Service; No Guarantee of Results
We provide hosting and publication of Listings and related advertising services. We do not guarantee specific traffic, leads, ranking, or conversions. Any metrics we provide are indicative only.
5) Editorial Rights & Availability
a) We may edit, re-format, categorise, or refuse any Listing at our reasonable discretion (e.g., legal/ compliance, quality, relevance).
b) We may remove/suspend any Listing for breach, non-payment, or risk of harm.
c) The Platform may be temporarily unavailable for maintenance or events beyond our control; uninterrupted availability is not guaranteed.
d) We are not responsible for third-party websites/services you link to.
6) Your Responsibilities & Warranties
You represent and warrant that:
• All information is accurate, lawful, decent, honest and truthful, and complies with applicable advertising rules/codes (e.g., ARPP/ASA where relevant), IP rights, consumer, and sectoral regulations.
• You hold all rights, licences and permissions to publish the Listing content (logos, photos, trade names, certifications, permits).
• Your activity is duly registered and authorised in the country of operation.
• You will promptly notify us of errors or broken links and request corrections.
• You will not submit unlawful, defamatory, hateful, obscene, discriminatory, fraudulent, or otherwise offensive content, nor content infringing privacy or third-party rights.
• You will not place malware, tracking tags, or scripts that harm users or the Platform.
7) Licence over Advertiser Content
You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, display, adapt, translate, index, and otherwise use your Listing and trademarks solely to provide, promote, and archive the services (including backups, search results, social previews). You retain ownership of your content.
8) Our Intellectual Property & Artwork
All Platform IP, designs, templates, code and artwork created by or for us remain our property. Where we create artwork for your Listing, we grant you a limited licence to use it within your Listing on the Platform during the paid term. Any broader use requires our prior written consent. You must not copy, scrape, or reverse engineer the Platform.
9) Fees, Taxes, Invoicing & Payment
a) Prices are in EUR and exclusive of TVA unless stated otherwise.
b) Fees are due on Order or on publication (as specified).
c) Late payment may result in suspension/removal. Statutory late-payment interest applies from the due date at the legal rate, plus the €40 fixed recovery indemnity (Art. L441-10, Code de commerce), without prejudice to additional recovery costs.
10) Term, Renewal, Changes & Cancellations
a) Unless stated otherwise in the Order, Listings are sold for fixed terms (annual) and auto-renew for equal periods at then-current rates unless cancelled at least 15 days before term-end.
b) Cancellations: You may cancel at any time; cancellation takes effect at the end of the current term.
c) Refunds: As a B2B service delivered digitally, no refunds once the Listing is published, except
(i) our documented error prevents publication for more than 7 consecutive days (in which case we extend the term for the time lost), or (ii) where mandatory law requires. (If you wish to keep your prior goodwill policy: “Within 14 days of Order, 90% refund; thereafter non-refundable.”)
11) Suspension & Termination for Cause
We may immediately suspend or terminate all or part of the services if you (i) fail to pay when due, (ii) breach these T&Cs or applicable law, (iii) cause security or reputational risk. Amounts already paid remain due and non-refundable.
12) Indemnity
You shall indemnify and hold harmless the Company, its officers and employees from any claims, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to your Listing, your products/services, or your breach of these T&Cs or third-party rights (including IP and personality rights).
13) Liability
To the maximum extent permitted by law:
a) We exclude all indirect and consequential losses, including loss of profit, revenue, business, goodwill, data, or anticipated savings.
b) Our aggregate liability for all claims in any 12-month period is capped at the total fees paid by you to us for the services giving rise to the claim in that period.
c) Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot legally be excluded.
14) Data Protection (GDPR)
Each party shall comply with applicable data-protection laws.
• We act as controller for account/billing/admin contact data and for the publication of Listings on the Platform. Processing details are in our Privacy Notice.
• You must ensure you have a lawful basis to provide any personal data included in your Listing (e.g., staff names/photos) and that relevant individuals have been informed.
• In the event of a sale/transfer of the Platform (see Clause
15), advertiser account data and
Listing data may be transferred to the acquirer as part of the business, in compliance with GDPR. We will provide appropriate information to advertisers.
**15) Assignment, Novation & Change of Control
a) We may assign, transfer, or novate all or part of this Agreement (including your Order and Listing) to any successor, acquirer or affiliate (including in a merger, sale of assets, or change of control) without your prior consent.
b) You irrevocably consent in advance to such assignment/novation and to the transfer of your Listing and related data to the acquirer so the services continue without interruption.
c) We will notify you of any such transfer. The acquirer will assume our obligations going forward; your obligations remain in force.
d) You may continue your Listing until term-end or elect not to renew thereafter. No refunds are due to such transfer.
16) Subcontractors
We may use vetted subcontractors (hosting/CDN, support, analytics, creative services). We remain responsible for their performance towards you.
17) Force Majeure
We are not liable for delay or failure caused by events beyond our reasonable control (including outage of third-party networks, power, hosting, DDoS, pandemics, acts of government, strikes, natural disasters). We will use reasonable efforts to mitigate and resume performance.
18) Compliance & Prohibited Content
We may refuse/remove content that: (i) is illegal or infringes rights; (ii) relates to regulated/ prohibited goods or services; (iii) misleads consumers; (iv) contains malware or tracking beyond standard analytics; (v) breaches Platform policies.
19) Notices
Formal notices must be sent by email with confirmation of receipt or registered post to the addresses above (and to the email in your account). Routine communications may occur via email or dashboard.
20) Miscellaneous
• No partnership/agency is created by these T&Cs.
• If any clause is invalid, the remainder remains effective.
• No waiver unless in writing.
• These T&Cs and the Order constitute the entire agreement and prevail over your terms.
• Governing law & jurisdiction: French law; exclusive jurisdiction of the Tribunal de commerce/Tribunal judiciaire of Brive-la-Gaillarde (or Paris, at Company’s election).
• Language: the contractual language is French (an English version may be provided; in case of discrepancy, French prevails).
21) Payment Methods
We accept secure online card payment and bank transfer to Bravo Marketing SAS (IBAN provided on invoice). Other methods only by prior written agreement.
22) Service Errors & Colour Disclaimer
If an error attributable to us affects your Listing display, we will extend the display term by the period affected. Due to screen and workflow variations, printed or displayed colours may not exactly match those provided; this is not deemed an error.